IdealCloud Palo Alto Updates

Scheduled Maintenance Report for IdealCloud

Completed

This maintenance must be postponed. An issue with the software installations is preventing the rollout of the update. A new maintenance will be scheduled when that issue is resolved.

Posted Jul 13, 2025 - 11:53 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 13, 2025 - 09:00 EDT

Scheduled

We will be applying critical updates to our Palo Alto firewalls.

Customers that use our Palo Alto firewalls may experience latency accessing the Internet as the firewalls fail-over and fail-back. Site to site VPNs to the Palo will automatically renegotiate. SSL VPN clients should automatically renegotiate as well.

Reference Ticket#: T20250626.0199

Posted Jun 26, 2025 - 11:39 EDT

This scheduled maintenance affected: TPA01 (Tampa, FL) (Firewall Infrastructure) and PIT01 (Pittsburgh, PA) (Firewall Infrastructure).