All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Applications Operational
90 days ago
100.0 % uptime
Today
LogicMonitor Monitoring Operational
90 days ago
100.0 % uptime
Today
Solarwinds Monitoring Operational
90 days ago
100.0 % uptime
Today
Proofpoint E-Mail Security Operational
90 days ago
100.0 % uptime
Today
Mailstore Mail Archiving Operational
90 days ago
100.0 % uptime
Today
FileCloud File Sharing Operational
90 days ago
100.0 % uptime
Today
Horizon DaaS Operational
90 days ago
100.0 % uptime
Today
PIT01 (Pittsburgh, PA) Operational
90 days ago
99.99 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
99.99 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
99.99 % uptime
Today
IdealVoice SIP Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
99.99 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL01 (St. Louis, MO) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHL01 (Philadelphia, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHX01 (Phoenix, AZ) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
TPA01 (Tampa, FL) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
BNA01 (Nashville, TN) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
External Cloud Applications - Duo Operational
90 days ago
99.99 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
99.98 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Phone Support Operational
90 days ago
100.0 % uptime
Today
Duo Email Support Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
DaaS Maintenance
Completed - This maintenance is complete.
Apr 18, 13:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 EDT
Scheduled - We are applying updates to our DaaS infrastructure. During this maintenance, some DaaS administrative tasks may be intermittently unavailable:

- Reboot/Reset virtual desktops through the admin console
- Remotely view the console of an active user session from the admin console
- Provisioning/de-provisioning of virtual desktops

If you have to perform any of the above administrative tasks during this maintenance, please log a ticket with our Service Desk by sending an email to helpdesk@idealintegrations.net or by calling 412-349-6678.

Reference Ticket#: T20240411.0287
Apr 15, 09:09 EDT
Apr 17, 2024

No incidents reported.

Apr 16, 2024
IdealCloud Switch Updates
Completed - The scheduled maintenance has been completed.
Apr 16, 22:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 EDT
Update - Please note this maintenance has been rescheduled.
Apr 10, 09:52 EDT
Update - Please note this maintenance has been rescheduled.
Apr 1, 14:52 EDT
Scheduled - We will be upgrading firmware on all remaining switching in the cloud environment. All switch pairs are redundant, so no outage is expected, but clients may see brief periods of increased latency as connections failover and fail back during the updates. This will also include IdealConnect circuit switching.
Mar 26, 12:23 EDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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