IdealCloud Palo Alto Updates

Scheduled Maintenance Report for IdealCloud

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2025 - 15:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 17, 2025 - 09:00 EDT

Scheduled

We will be applying updates to our Palo Alto firewalls that were not able to be applied on July 13, 2025.

Customers that use our Palo Alto firewalls may experience latency accessing the Internet as the firewalls fail-over and fail-back. Site to site VPNs to the Palo will automatically renegotiate. SSL VPN clients should automatically renegotiate as well.

Reference Ticket#: T20250626.0199

Posted Aug 01, 2025 - 10:56 EDT

This scheduled maintenance affected: TPA01 (Tampa, FL) (Firewall Infrastructure) and PIT01 (Pittsburgh, PA) (Firewall Infrastructure).